Enterprise support incumbent with deeply-integrated AI agents and copilots. The choice when scale and compliance trump shiny new tools.
From Wikipedia
Zendesk, Inc. is an American company that provides software-as-a-service (SaaS) products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007 and is headquartered in San Francisco, California, United States. Zendesk raised about $86 million in venture capital investments before going public in 2014.